About

The National Register of LGV Instructors was established and launched in December 2016 as a replacement for the DVSA’s voluntary LGV instructor register and the RTITB register of professional instructors, both of which closed at the end of 2016.

The vision for this new, DVSA endorsed not-for-profit register is to further professionalise the HGV/LGV training industry by offering a single register that meets the needs of the whole industry.

The Driver and Vehicle Standards Agency (DVSA) endorse and oversee the new register through their role on the governance committee, whilst RTITB  operate  it.

The register has the support of the Freight Transport Association (FTA)and Road Haulage Association (RHA), who are members of the governance committee.

The objectives of the register are:

  • To agree and maintain a set of standards for the skills and underpinning knowledge required to be an effective LGV instructor
  • To improve the standard of LGV instruction available
  • To increase the number of registered LGV instructors
  • To contribute to an improvement in the national pass rate of LGV vocational tests
  • To publish test pass rates for candidates trained by instructors on the national register

The responsibilities of the Governance Committee:

  • Agree examination standards
  • Agree criteria for exam centres
  • Review examination results and pass rates
  • Conduct annual audit of Register operator (RTITB)
  • Act as the appeals panel for individuals wishing to appeal their examination results

The responsibilities of the Register Operator (RTITB):

  • Approve organisations as examination centres
  • Conduct and process candidate instructor examinations
  • Publish and maintain LGV instructor examination criteria that is easily accessible and easily understood by potential candidate instructors
  • Quality assurance of approved exam centres to include: data analysis, mystery shopping (when required), customer feedback/surveys, unannounced audits
  • In future, develop web-based functionality that will facilitate viewing access to instructor trainee pass rates
  • Marketing/advertising of the register and those instructors on the register
  • Produce and dispatch certificates and ID cards to successful candidate instructors
  • Remind registered instructors when they are due for re-registration
  • Operate a registered instructor helpline which can be called for advice and guidance during office hours
  • Confidential “whistle-blowing” function to report any concerns about exam centre or registered instructor conduct
  • Produce quarterly profit and loss accounts